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Refund Policy for DocComment
Last Updated: October 30, 2024 At DocComment, we strive to ensure our customers have a rewarding experience with our platform. 1. Refund Eligibility If you find that our service does not meet your expectations, you may request a full refund within 7 days of the transaction, provided one of the following conditions regarding usage are met: - Monthly Subscriptions: Refunds are eligible if usage does not exceed 10% monthly quota. - Yearly Subscriptions: Refunds are eligible if usage does not exceed 5% yearly quota. 2. Requesting a Refund To request a refund, please contact us at info@doccomment.com with your purchase details. 3. Applicability This refund policy applies exclusively to DocComment subscriptions purchased directly through our website at https://doccomment.com. 4. Updates to the Refund Policy We may update this Refund Policy periodically. For major changes, users will be notified via email. 5. Contact Information For questions or further assistance, please reach out via email at info@doccomment.com. Note: Refund eligibility is subject to our usage tracking data.